Privacy Policy

Scope

This privacy policy outlines how we collect, store and use data and information in connection with your use of our website, g2accounting.com.au. It does not apply to any other interactions you may have with us, including for example sending us an email, or our interactions with you as a client.

Information we collect

At G2 Accounting, we do not use our website to collect any personally identifiable information about you other than if you choose to submit your details when making an online booking. Any details collected as part of that process are collected and stored through Timely, which you can find out more about from gettimely.com.

Our website does use Google Analytics to collect information that is not personally identifiable information. Google Analytics uses ‘cookies’ and a JavaScript code that is contained within the pages on our website, which is designed to collect data and information about your visit and send that information to Google’s servers.

The information collected by Google is not personal user information, but is instead used to compile statistical reports on our website information. These statistical reports help us understand the browsing behaviour and the general aggregated profile of our visitors, so that we can better tailor our website to give you and future users a better experience when visiting g2accounting.com.au.

Our website also uses HotJar, which uses a script to record and analyse your interactions with our website including your mouse movements. This program helps us develop a better understanding of how our users and visitors interact with our site and help us to develop a better and more user friendly website over time. All information collected by HotJar is stored exclusively by HotJar and accessable by our staff. You can choose to opt out of HotJar's information collection and tracking at any time.

Understanding more about Google Analytics

To understand more about what data is collected by Google Analytics, how it is stored and how it is used, please visit www.google.com/analytics/learn/privacy.html. Google also provide information on how you can choose to ‘opt-out’ of some of the information gathering processes associated with Google Analytics.

Understanding more about HotJar

To understand more about what data is collected by HotJar, how it is stored and how it is used, please visit ocs.hotjar.com/v1.0/docs/data-safety-and-security. HotJar also provide information on how you can choose to opt-out of some or all of the information gathering processes associated with HotJar.

More Information and your concerns

If you have questions our privacy policy or concerns about the way we collect, store or use data and information, please use our contact details to discuss these with us.